Local STR Support
The Grounded CoHost provides flexible onsite services for short-term rental owners and remote co-hosts. From property visits to guest support, we handle the tasks that require a local presence.
We handle the boots-on-the-ground work while you remain in control of your listing, pricing, and revenue.
We're growing with our clients. The Grounded CoHost is launching with a focused selection of local services; additional services being added as we grow.
Who We Are
We bridge the gap between remote management and exceptional guest experiences. Whether you need a quick restock, a turnover inspection, or full property launch support, we are your trusted local partner. We handle the physical tasks so you can focus on managing your business, marketing your listings, and driving more bookings.
Currently serving the Texas Coast short-term rental market, with a focus on Surfside Beach and surrounding coastal communities and will expand to Galveston over time.
Onsite availability to handle physical property needs and ensure your rental is always guest-ready.
Flexible partnership designed specifically for the needs of remote co-hosts and busy owners.
Our Services
Start with a single service, combine a few, or tell us what's missing. If something needs to be added, adjusted, or rescoped, we're happy to work with you to build a package that fits your property and the way you host.
Local, onsite support when you need someone there in person. From routine property checks and securing the property to receiving deliveries, meeting vendors, and handling time-sensitive owner requests. A reliable local presence when you can't be there yourself.
While we cannot commit to after-hours and urgent coverage at this time, we do our best to accommodate whenever possible.
From a guest-ready check to a deeper, more thorough visit; choose the level of oversight your property needs, scheduled regularly or booked as a one-time visit.
A visual check to confirm your property is properly staged and guest-ready. Making sure nothing obvious was missed, like a bed without the pillows shown in your listing photos. Capped at one hour, this is a guest-ready confirmation pass, not a deep inspection.
Everything included in Grounded Glance, plus a deeper pass. Reorganizing kitchen cabinets, checking for wear and tear, and reporting any damage we find. Booked on a recurring schedule or as a one-time visit, this is a closer, more thorough look at your property's condition. A visual, checklist-based walkthrough; not a licensed home inspection.
Keep your property stocked and guest-ready without having to make the trip yourself. We receive owner-purchased supplies and guest amenities, restock them at the property, and can take inventory with a completion report when needed.
Choose Amenities from our Curated Catalog
Coming Soon
Rent Linens from our Curated Catalog
Coming Soon
Providing in-stay guest communication backup through platform monitoring to ensure a seamless stay and peace of mind.
Best suited for properties with high Airbnb booking volume: Guests get friendly 24/7 support during their stay, with live monitoring provided through our guest experience partner. Every conversation stays fully visible in your Airbnb inbox, and we're watching right alongside you. That same friendly touch carries into message templates. Want to round out the experience? Add a digital guidebook or smart-lock integration.
Local emergency contact and coordination support.
Optional Upgrade
Optional upgrade to include a digital guidebook and/or auto-generated smart lock codes.
Optional Upgrade (Coming Soon)
Concierge cleaning support for deep cleans, pre-arrival needs, post-project cleanup, special events, and other occasional requests. Turnover cleaning is provided through our preferred cleaning partner and includes one free guest readiness inspection (Grounded Glance) per month. Pricing is based on the specific scope and availability.
Have us pull all linens each turn and wash offsite, saving you wear and tear on your appliances
Coming Soon
Whether you're launching your first vacation rental, refreshing an existing one, or preparing for the busy holiday season, we provide the hands-on local support needed to get your property perfectly guest-ready.
Because every property is unique, these projects are scoped individually based on your specific timeline and operational goals.
Onsite assistance for new properties. We handle inventory unboxing, organization, staging for photography, and the final walk-through.
Deep organizational resets, auditing high-wear inventory, and swapping out seasonal amenities to ensure you are ready for peak booking periods.
FAQ
Unlike traditional property managers, we never charge a percentage of your revenue. Instead, our services are priced in one of three simple ways, depending on the service:
• Per visit: a flat rate for services like inspections and supply restocks.
• By the half hour: for Grounded Visit concierge requests, with a minimum visit fee that covers the first hour.
• Monthly: a flat monthly fee for ongoing services such as guest communication, local contact coverage, or recurring visits.
Some services are tiered based on your property's size and complexity. After learning about your property and goals, we'll recommend the services that fit and give you clear pricing up front, before any work begins. Ongoing services are outlined in your service agreement, and one-time Grounded Visits can be requested anytime without one.
Absolutely. You can use The Grounded CoHost in whatever way makes sense for your property and your hosting needs. Some properties may need a single service or one-time project, while others may want ongoing support across several areas. You can also add services when you need them or use different services at different times of the year.
There’s no requirement to commit to a full-service arrangement. The goal is to provide the right level of support when you need it; whether that’s a one-time visit, seasonal assistance, an ongoing service, or a combination of services that changes over time.
The Grounded CoHost is designed for hosts (whether you are owner managed or cohosted) who want support without handing over the operation. Rather than taking control of your listing or revenue, we provide targeted local support and operational services that fill the gaps in your existing hosting model.
Whether you manage your property yourself, work with a remote cohost, or simply need help with specific aspects of day-to-day operations, our services are designed to complement the way you already host. From property oversight and guest communication to vendor coordination and operational processes, you get the support you need while maintaining the level of involvement and control that works for you.
You can use it either way. The Grounded CoHost works alongside your existing team whenever possible. The goal is not to replace trusted cleaners, maintenance providers, or local partners - it is to help create better communication, clearer expectations, and greater visibility.
The Grounded CoHost will eventually offer a range of onsite cleaning support; including turnover cleaning, deep cleans, linen services, and concierge-style cleaning. These services are not currently available, but we expect to offer them as we build out our local service capacity.
We handle small, routine maintenance tasks that are a natural part of cohosting support, like replacing batteries, light bulbs, and HVAC filters, or checking sink and shower drain flow. These can often be taken care of during a scheduled visit.
We don't perform repairs that require a professional handyman, licensed tradesperson, or specialized tools. For that kind of work, we can coordinate with your preferred vendor (or recommend one) and keep you informed throughout the process.
Our goal is to provide practical, local support while keeping owners in control of their property and their vendor relationships.
Yes, we're insured. The Grounded CoHost carries general liability insurance for our business operations. Our policy also extends coverage to the contractors we work with.
We're not licensed property inspectors or tradespeople, so we don't evaluate HVAC, electrical, plumbing, or other building systems. Our inspections are visual only, focused on making sure your property is clean, stocked, and guest ready.
If we spot something that needs a professional, we'll let you know right away.
We are located in Clute, Texas within 15 minutes to Surfside Beach.
Get in Touch
Tell us about your short-term rental and the onsite support you require. We'll respond promptly to see how we can partner together to elevate your operations.